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The City of Horseshoe Bay also uses another resource to send emergency and non-emergency notifications as well called CivicReady! CivicReady has helped the City of Horseshoe Bay to implement its mass notification and communication solution. The CivicReady solution allows the City of Horseshoe Bay to issue urgent notifications, emergency instructions, warnings, and non-emergent communications to subscribed citizens via email, text message, and a voicemail alert over the phone, to keep citizens safe and informed. In the event of a local emergency, citizens subscribed to CivicReady will benefit from immediate, actionable information and instructions sent via their preferred notification methods.
If you would like to sign up for notifications.
If you would like to modify your existing notification profile, or unsubscribe.
CivicReady has helped the City of Horseshoe Bay to implement its mass notification and communication solution. The CivicReady solution allows the City of Horseshoe Bay to issue urgent notifications, emergency instructions, warnings, and even routine communications to subscribed citizens via email, text message, and a voicemail alert over the phone, to keep citizens safe and informed. In the event of a local emergency, citizens subscribed to CivicReady will benefit from immediate, actionable information and instructions sent via their preferred notification method.
The City of Horseshoe Bay uses a notification solution called Civic Ready to send mass notifications and communications. You can Sign Up Here and select your favorite method to receive news and communications from the City of Horseshoe Bay. Those notices will show up on the City's website on the homepage in the City News Spotlight.
For emergency notifications, the City of Horseshoe Bay's first notification is through WARNCENTRALTEXAS.ORG. The next alert is through CivicReady above, but will be similar in nature. It just may take a few more minutes to come through. To sign up for warncentraltexas.org, please click the link above.
CivicReady has helped the City of Horseshoe Bay to implement its mass notification and communication solution. The CivicReady solution allows the City of Horseshoe Bay to issue urgent notifications, emergency instructions, warnings, and even routine communications to subscribed citizens via email, text message, and a voicemail alert over the phone, to keep citizens safe and informed. In the event of a local emergency, citizens subscribed to CivicReady will benefit from immediate, actionable information and instructions sent via their preferred notification method(s).
Horseshoe Bay citizens voted to incorporate as a Type A General Law City under Texas law on September 10, 2005. The boundaries of the city followed those of the Lake LBJ Municipal Utility District, with the exception of The Trails and a 20 acre parcel on the corner of Highway 71 and Ranch Road 2821. These were not included, but were annexed into the new city limits shortly after incorporation.
For additional information click here.
The City of Horseshoe Bay was incorporated in 2005 however, the origins of Horseshoe Bay date back to 1971 and Horseshoe Bay is celabrating its 50th Year Anniversary in 2021!!
In honor of Horseshoe Bay's 50th Anniversary, a group of citizens worked to write the book "The Story of Horseshoe Bay, Texas 1971-2021".
The City of Horseshoe Bay was incorporated in 2005.
City Council regular meetings are normally scheduled for the third Tuesday of each month at 3:00 p.m. In order to allow the Council and staff additional time to work on the budget process, the first budget meeting is held in late June or early July and the August meetings are held the last Tuesday of the month.
Meetings are held at: City Hall, 1 Community Drive, Horseshoe Bay, Texas 78657.
Click the link for the list of: Regular Scheduled Meetings.
Agendas, minutes, and meeting packets for both City Council and Planning and Zoning Commission can be found on at the following links:
Agendas & Minutes
City Council Regular Scheduled Meeting Dates
Planning and Zoning
Monday through Friday from 8:00 a.m. until 5:00 p.m. (Exceptions are holidays or severe weather.)
The list of City observed holidays can be found here.
Please click the link for the Staff Directory.
Click HERE to learn how the City is governed.
Click HERE to learn about the 4 Partners.
For information concerning County Officials please see below:
For information on all offices, click here: Burnet County
For information on Llano County offices, click here: Llano County
Bulk Trash pick-up is available for residents every other Friday. These pick-ups must be scheduled and there is a maximum of 25 open bulk spots per Friday.
Please contact customer service at 830-598-8741 x 201 to be placed on the next available bulk pick-up date.
Bulk Trash Schedule
Please contact the Utility Customer Service Department at 830-598-8741 ext 201 for assistance.
The City of Horseshoe Bay provides a weekly curbside trash pick-up service to residents. The City will provide each residence with one 96 gallon trash bin. Please contact customer service at 830-598-8741 for additional information.
The only observed Holidays are Thanksgiving, Christmas, and New Year’s Day.
If your scheduled pick-up day is Monday and an observed holiday above falls on a Monday, your garbage will be collected on Tuesday.
This one-day delay in garbage collection will then apply to regular scheduled Tuesday and Wednesday garbage collections too.
New accounts for utility services are established by completing an Application for Utility Service and paying the Security Deposit of $200. You may obtain your application at City Hall, 1 Community Drive next to the primary Fire Station on FM 2147 or complete the application available online (PDF).
The City offers a leak alert program through Watersmart that will notify residents when a possible leak is detected and where residents can get detailed information about their household water use.
To learn more or sign up for this free service click here.
Direct Debit, also known as Auto Draft, lets you authorize the payment of your utility bill directly from a checking account or credit card. In other words, your check writing days are over. Direct Debit means you won’t have to worry about late payment fees or bother with envelopes, stamps and mailboxes again.
Click HERE for local events.
For information on local businesses, click HERE to visit the Horseshoe Bay Business Alliance.
The City of Horseshoe Bay provides a weekly curbside trash pick-up service to residents. The City will provide each residence with one 96 gallon trash bin.
Please contact customer service at 830-598-8741 for additional information.
For more informaiton you may contact Customer Service at 830.598.8741 ext 201 or 202.
For the local area, electricity is purchased and provided by Pedernales Electrical Cooperative.
Please visit: PEC for more information.
To report a power outage, click the following link to go to PEC's interactive map: Click HERE to report an outage.
Yes! The cable tv provider for the area is VYVE.
A few of the local internet providers include:
Vyve - (830) 693-7500 (only services part of Horseshoe Bay)
Frontier - (855) 380- 4206
VGI Technology - (888) 375-8474
Zeecon - (830) 798-9388
Pinnacle Propane - (830) 693-4383
4-T Propane - (830) 220-9240
Star Propane - (512) 756-4285
Frontier Communications - (800) 921-8101
VYVE - (830) 693-7500
Texas Parks and Wildlife Department's (TPWD) Lake LBJ Fishing Report
Yes, payments can be made online through https://www.municipalonlinepayments.com/horseshoebaytx
To avoid further charges and a warrant for your arrest, this must be done in person or in writing no later than the initial appearance date listed on the citation. Return to Municipal Court Webpage
The Development Services Department handles most permits that you need to obtain for remodels, pools, or irrigation systems. Development Services Department is located at City Hall, 1 Community Drive in Horseshoe Bay, and can be reached by phone at 830-598-9959, or by Email. Along with a completed Building-Permit-Application, you will need to submit a set of construction plans to Development Services. Contact Development Services for information specific to your project. You can also find helpful information on the Department page under Permits.
When it comes to knowing when you should contact the City to obtain a permit, the basic rules are that if your project will add, alter, repair, remove, enlarge, modify, or replace electrical, HVAC, plumbing, structural elements, weather barriers (roof, siding, windows), or accessory structures (pool, fence, boat house, etc.) then you must obtain a permit from the Development Services Department.
Please visit the Development Services Permits page for more information!
The City of Horseshoe Bay provides courtesy information to assist you by sharing access to your private restrictions and policies governing improvements to your property on the Subdivision Architectural Standards Guidelines (ACC's) page.
1. Call one of the fire stations in the City of Horseshoe Bay to request a burn permit. Station 1 by City Hall can be reached at 830-598-6953 and Station 2 out west can be reached at 830-596-2808.
2. Ensure you do not have any illegal materials to burn. If you do, remove them or you will be denied your permit.
3. Provide your name, address, and phone number to the on duty crew in case they cannot accommodate the request for the permit at the designated time.
4. Crews will come out and inspect the burn pile and if all requirements are met, they will issue you a copy of a burn permit.
5. Requests for burn permits are accepted from 08:30am until 11:30am daily for same day burns only. No extended burns taking more than 2 days will be allowed on one permit.***Special event stipulations (weather events typically) can be approved by the Chiefs.
6. If you are caught burning without a permit, you can be fined.
7. The fire officials have the right to issue stop burning notices to those issued due to drastic changes in weather or issuance of burn bans.
Yes! City Council adopted an Ordinance that requires all contractors doing work in the City of Horseshoe Bay to register with the City through the Development Services Department. This includes general commercial, general residential, home improvement, and manufactured home contractors. Also, sub-contractors such as mechanical, electrical, plumbing, and irrigation contractors will need to register and show proof of valid State licenses. Contractors can submit a Contractor Registration Application or a Sub-Contractor Registration Application with the application fee to register as a contractor to do business in the City of Horseshoe Bay. Contractors can Email a fully complete application and checklist items (checklist is found on the application) to Development Services. You may also call 830-598-9959 for more information from Development Services.
Development Services, at 830-598-9959, handles all permitting. When plans reviews and inspections are ready, coordination will be passed through Development Services to the Fire Department who will contact you with scheduling a date and time. Do not call the Fire Department first, as this will only delay the process.
To Find out what roads are closed due to weather, please visit https://www.atxfloods.com/closures
Please be advised that the Horseshoe Bay Police Department is no longer the custodian of record of Crash Reports CR-3.
Effective January 1st, 2019, TXDOT is now the custodian of record on all Crash Reports CR-3's. Due to their confidential nature, crash reports are not available for online viewing by the general public. If you are requiring a copy of the crash report, you will need to submit your request online through TXDOT at:
or Call (844) CRIS-HLP (844-274-7457)
Monday through Friday 6:00am - 6:00pm
To request Open Records/Police Report on a case, you can come by the Police Department and fill out an Open Records Request form
or you can visit the city web site https://www.horseshoe-bay-tx.gov/528/Public-Information-Requests and fill out the form online and email it to us.
The request form can be located online here: https://www.horseshoe-bay-tx.gov/528/Public-Information-Requests
To renew your Texas Drivers License please visit the Texas Department of Public Safety at: https://www.dps.texas.gov/ to renew online
or visit their local office located in Marble Falls
To pay a ticket in the City of Horseshoe Bay contact the Municipal Court online at https://www.municipalonlinepayments.com/horseshoebaytx.
You can request a House Watch either by coming by the Police Department to pick one up or you can download the form off the Horseshoe Bay Website at: https://www.horseshoe-bay-tx.gov/DocumentCenter/View/1009/House-Watch-Request-PDF
The Marble Falls Police Department can be contacted at:
The Llano County Sheriff's Office is located in LLano, Tx.
The Burnet County Sheriff's Office is located in Burnet.
Yes, use of the site is free to city residents, however, a recent garbage bill and valid ID are required to enter the Recycle Center and access the Brush Disposal Site.
Residents are allowed up to 100 cubic yards (25 truckloads) in a 12-month period without cost and the material must be transported by the resident. Additional fees will be applied for exceeding the allowable cubic yards.
Click here for information on the Brush Disposal Site
The Utility Department is making it easier for residents to participate in the recycling program. Check out the "Know Before You Go" webpage.
The Recycle Center is open Monday thru Friday.
8 a.m. - 12 p.m. and 1 p.m. - 4 p.m.,
Saturday and Sunday 10 a.m. - 3:00 p.m. except on scheduled holidays.
The recycle and compactor center is available to all residents of the City of Horseshoe Bay. The center is located approximately 0.1 miles north of Highway 71 on Highway 2831, adjacent to the City’s Wastewater Treatment Plant.
To find a complete list of all representatives, from President to County elected officials, click HERE.
Texas Department of Public Safety www.txdps.state.tx.us/ This site may be used to obtain information about drivers education courses, renew drivers licenses, get information on employment with DPS and much more....
Texas Attorney General www.oag.state.tx.us The Attorney General is the lawyer for the people of Texas and is charged by the Texas Constitution to: defend the laws and the Constitution of the State of Texas, represent the State in litigation, approve public bond issues.
Social Security Administration www.ssa.gov An informative site to answer questions regarding the Social Security Administration and its services.
For info on Martin Park click here
For more info on Street upgrades click here
For more info on Oak Tree Cutting click here
There are 3 different identities that take care of the islands throughout Horseshoe Bay:
There are 2 different identities that maintain the Green Belts throughout Horseshoe Bay:
For more info on Sealcoating click here
Sealcoating is a 2 day process for selected color and only between the hours of 8am - 5pm for day 1 and 8am - 5pm on day 2 will the road be closed. After 5 pm the barricades come down when coating has cured and are ably to drive on it immediately to and from.
For more info on Hiking Trails click here
For more info on Parks and Recreation click here.
For more info on Pot Holes click here
If the tank is overflowing and your light never came on that typically means that the grinder panel is experiencing a power loss.
Please call the City Office, available 24/7, at 830-598-8741 and report the overflow. Please have an individual available at the residence who can operate the electrical breakers inside your home or business.
HALT ALL WATER USE TO LIMIT SEWER OVERFLOW
The red light belongs to the grinder sewer system that serves your residence or business.
If the light is on this indicates that your grinder system is not currently functioning correctly and needs maintenance. Please call the City Office, available 24/7, at 830-598-8741 and report the light to prevent overflow as the tank has limited capacity.
If your irrigation system is leaking please follow this link for detailed instructions for shutting the system off.
To maximize water conservation, please contact the city's Water Conservation Specialist, Bill Teeter to schedule an irrigation audit
This depends on the time of year and the type of heads, or emitters, on your system. In Horseshoe Bay, it is necessary to irrigate during the eight months from March 1 to November 1. You may shut down over the winter. You will irrigate for shorter times in the spring and early fall because of lower temperatures and wetter weather.
The chart below contains approximate run times in minutes which should work for most lawns in full sun with two cycles per week. These times may not work for all landscapes depending on soil or other site conditions, so you should remain ready to make adjustments by adding or subtracting minutes based on your own judgment.
Beds with drought-tolerant plants or turf or beds in shaded areas should be able to run with times set 10 percent less than shown on this chart.
All public water supply customers are required under state law and local rules to take steps to make sure the water in their plumbing and irrigation system cannot contaminate the public water supply or sicken people visiting their properties.
Part of this requirement means that you must have backflow prevention assemblies at certain places on your property. These devices are designed to keep water from reversing the flow and possibly carrying contaminants back into the potable supply. One place you must have a backflow device is on your irrigation system. The irrigation backflow preventer must be tested upon installation and then every five years under our local rules. An exception to the five-year rule is backflow preventers on irrigation systems at properties where there is a septic system or if the irrigation system is equipped to inject fertilizer or pesticides. Such systems are at higher risk, so their backflow preventers must be tested annually. Backflow preventers are also required to be on automatic refill lines for swimming pools, garden ponds and fountains.
For more information about backflow prevention and testing requirements, go to Backflow Prevention | Horseshoe Bay, TX - Official Website (horseshoe-bay-tx.gov)
TCEQ is an acronym for the name of the Texas state environmental agency, the Texas Commission on Environmental Quality. All municipal water utilities in the state are subject to TCEQ regulation.
For installation or maintenance on an irrigation system, you should use a professional irrigator licensed by the state environmental agency, the Texas Commission on Environmental Quality (TCEQ). The license means they have gone through specialized training to do their work, including periodic continuing education, and have been checked for criminal records by the state.
Homeowners may also install and maintain systems if they are doing the work at a property that is their residence. You can find irrigators in telephone listings. You may confirm their licensing online through records maintained by the Texas Commission on Environmental Quality, or TCEQ.
To find an irrigator’s license records use this link: TCEQ Search Licensing or Registration Information (texas.gov)
Public drinking water is regulated at both the state and federal levels. These agencies require water utility providers to meet specific testing and water quality standards.
A backflow preventer is a device that prevents unwanted reversals of flow of water or other liquids that could cause harm to people, cause a bad taste, or discolor drinking water. Backflow preventers, known to plumbing and irrigation professionals as backflow prevention assemblies, are required on all landscape irrigation systems and all automatic refill lines for swimming pools, fountains and garden ponds. All irrigation backflow preventers must be tested every 5 years, as well as upon installation or after servicing.
The City contracts with the Lower Colorado River Authority to draw surface water from Lake LBJ.
Chlorine is used to disinfect your drinking water by killing common bacteria.
Generally, a leak on your side of the property will result in the water meter gauge indicating active usage and is the responsibility of the homeowner. The City offers a leak alert program through Water Smart that will notify residents when a possible leak is detected and where residents can get detailed information about their household water use.
By Rick Williams, Director of Utilities
One of the most impactful lessons learned from our past two years of freezing weather is knowing the location of your main water shut off valve prior to an emergency.
If you have a leaking pipe that's gushing water into your home, it's important to get the water supply turned off as quickly as possible to minimize damage. Depending on the situation or location of a leak you can also locate shut off valves inside the house for certain appliances and fixtures such as your water heater, washing machine, dishwasher, sinks and toilets. If something erupts at one of these spots, a good first step that might save you some immediate flow, is to shut one of these down quickly, then move out to the main shut off valve if required.
Main shut off valves that control the flow of all water to your residence and irrigation system are located right near your water meter. Most City water meters have two shut off valves. One located on the City’s supply side of the meter (Corporation Stop) and another on the customer side entering the property (see image). To shut off the water supply at this point, stopping all water to the residence and the irrigation system, rotate the customer valve clockwise 90 degrees or until it stops. You will need to have a meter shut off wrench or crescent wrench. Some valves may have a round or square handle that can be turned by hand. The valve can be hard to turn, and care should be taken not to break the valve by putting too much pressure on the turning nut. If you cannot get your cut off valve to stop the flow, contact the City for assistance with the City side valve.
Whenever you move into a new property, familiarize yourself with where your water switch-off valve is located. In case of an emergency, you don't want to be in the position of having to waste valuable time looking for it. It's a good idea to ask the property owner, real estate agent or the previous owner where the location of the valve is before you move in.
Leaving Town? Protect your home from a water line break by shutting off water to the house. However, it is important to remember a few issues that must be addressed when the water is off to the home.
First, all water heaters should have the power turned off to prevent damage to the heating elements to eliminate possible fire hazard as the heater becomes empty.
Second, cutting the water off at the meter will also stop water to irrigation systems, leaving your yard and landscapes dependent on rain only. To keep irrigation on, an additional valve is required on the water line after the irrigation tie in point to isolate the house plumbing. Many homes already have these house shut off valves installed and may be found in the garage, close to irrigation feeder connections, or where the water line enters the house close to the slab.
If you have any questions or need assistance in locating your water shut off valve, you can contact the City Utilities Department at (830) 598-8741. We will be happy to assist you.
Return to Utility Webpage
Your PRV is your Pressure Regulating Valve. The PRV lowers the water system pressure to a level that is deemed safe for household appliances by your plumbing contractor. The City of Horseshoe Bay has higher than typical water pressure due to the hilly terrain. Your PRV is usually located within a few feet of the water meter box on the customers side. It is the customer’s responsibility to maintain or replace your PRV. The exception would be is the PRV was installed before the city incorporated and the PRV is on the City’s side of the meter, if this is the case please call the City, Monday through Friday, 8am – 5pm, at 830-598-8741 and we will replace and relocate PRV at no charge to you.
Learn more about Backflow Prevention
Please contact Utility Dispatch at 830-598-8741 for assistance.
A PRV (Pressure Regulating Valve) failure can lead to inconsistent pressure at faucets or can result in high pressure that could cause possible damage to appliances.