Where is my water shut off?

The customer’s meter shut off is on the customer’s side of the meter. It is a good idea to familiarize yourself and any residents of your household with it’s location in the event of a water emergency requiring you to shut off your water quickly.

If you need help locating your shut off please call the City Office, available 24/7, at 830-598-8741, and request assistance.

Plumbing code requires a customer owned and maintained shut off at every service location.

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Show All Answers

1. How do I know if I have a water leak?
2. Where is my water shut off?
3. Where/What is my PRV?
4. Who do I contact if I have emergency?
5. Why do I have low pressure?