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1. How does Direct Debit work?
2. How will I know how much is being deducted?
3. When will my bill be paid?
4. What do I save with Direct Debit?
5. What if I later decide I do not want Direct Debit?
6. How do I put Direct Debit to work for me?
7. Is there a charge for Direct Debit?
8. What if I have multiple bills from The City of Horseshoe Bay?

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1. How can I request City records?
2. Where can I find information on the Mayor and City Council?
3. When is the next City election?
4. When is the next City Council meeting?
5. What does the City Secretary's office do?
6. Where are City Council meetings held?
7. Where can I find the Mayor's community messages?
8. Where can I find City Council agendas and minutes?
9. What are the hours of the City Secretary's office?
10. What are the differences between the City, HSB Resort, POAs and ACCs?
11. Why is my Red Light on?
12. Why did my Red Light not come on and my tank is over flowing?
13. Where/What is my PRV?
14. Why do I have low pressure?
15. Where is my water shut off?
16. How do I know my water is safe to drink?
17. Where does my drinking water come from?
18. Why does my water taste or smell like chlorine?
19. What is a backflow preventer?
20. What is storm water runoff?
21. What is urban runoff?
22. What can you do to help with water pollution?
23. What is the difference between the storm sewer system and sanitary sewer system?

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1. Why did my Red Light not come on and my tank is over flowing?
2. Why is my Red Light on?
3. Where/What is my PRV?
4. Why do I have low pressure?
5. Where is my water shut off?

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1. When are City Council meetings?
2. Where do I find agendas, minutes and meeting packets on the website?
3. What does it mean when the red light is on my grinder pump?
4. What are City Hall/Utility Billing Office hours?

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1. Can I pay my citation online?
2. If I received a citation can I just pay the fines?
3. What does the appearance date on my citation mean?
4. What if I do not report by my appearance date?
5. Will I see the Judge on my appearance date?
6. Can I see the Judge before my appearance date?

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1. What is storm water runoff?
2. What is urban runoff?
3. What can you do to help with water pollution?
4. What is the difference between the storm sewer system and sanitary sewer system?

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1. How do I set up utility service?

Show All Answers

1. How do I know my water is safe to drink?
2. Where does my drinking water come from?
3. Why does my water taste or smell like chlorine?
4. What is a backflow preventer?